Refund policy
Riot Sports Return & Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you are not, here’s how our return and refund process works.
30-Day Return Policy
You have 30 days after receiving your item to request a return.
To start a return, please click here.
Condition of Items
All returned items must meet the following requirements:
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Unused and unworn (items showing signs of use will not be accepted)
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In the original packaging, including tags, labels, or seals where applicable
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Accompanied by a receipt or proof of purchase
Damages and Issues
Please inspect your order immediately upon arrival. If your item is defective, damaged, or you receive the wrong product, contact us right away so we can evaluate the issue and make it right.
Exchanges
The fastest way to get the product you want is to return the original item. Once your return is accepted and inspected, you can place a new order for the replacement item.
Refunds
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Refunds are issued only after we receive and inspect your returned item to confirm it is unused and in its original condition.
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Once approved, your refund will be processed within 2 business days back to your original payment method.
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Please note: It may take additional time for your bank or credit card provider to post the refund.
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Please note: Return shipping costs are the responsibility of the customer and are non-refundable.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at support@riotsports.co